I can understand why you were feeling the way you did. In all honesty I probably would have responded in much the same way.

I guess because of this one thing …

When we fast the scriptures tell us to not say anything. Well, she was saying a lot in her complaining and in her request for something so that she didn’t want to go without so that she could enjoy her time of fellowship with other people.

I think fasting ( or celibrating lent ) is more for us then it is for God. And perhaps it’s a way we can come to see some of our character defects that perhaps need to change because they have a tendency to surface when we either fast or perhaps begin to work on being more patient and more grace filled person when dealing with difficult people.

I guess it’s a bit different when you’re dealing with customer service in which case I’d say you did a great job and perhaps beating yourself up over it might be a little too critical. I say that because customer service is all about making somebody feel special (which you strive towards ) and making somebody feel good about the service even if they’re a difficult customer. So, I say bravo to you ! seriously. I think the work that you do can be really difficult because you’re not always going to please everybody no matter how hard you work.

I totally agree with you. I think you have incredible insite.

Also, this was a great reminder for me to stop being so self-centered.

Thanks for sharing.